allfoHow can we help?
Find help for your allfo account, organization, AI apps, and knowledge base.
Browse categories
Getting started
The basics of accounts and organizations
AI apps
Find and use apps, and resolve run issues
Files and knowledge base
File sync and knowledge answers
Troubleshooting
Common issues and solutions
Common questions
What should I do if an AI run fails?
Keep your input and check the error shown on the page.
Why can’t I see an app?Check the app publication status, your current workspace, and knowledge base readiness.
How do I get started?Register to use your personal workspace, or create or join an organization.
How do I use the organization knowledge base?Learn when a file is available for questions and answers.
Why can’t I use a file for questions and answers?Storing a file does not mean knowledge sync is complete.
Why can’t I open a conversation or run record?Check the original workspace and your access status.